I like wood: the smell, the look, and the feel.  I like to create things with wood.  If I am not happy with it, you likely won’t see it.  Starting over is not foreign to me.  I want you to be proud and eager to show off your custom made wood product.  I simply assure that you will get my best effort. 

 

No standard verbiage about defects here.  Defects in materials (wood) are often the character and distinction we are striving for.  Trees have knots, sapwood, bark, inclusions, burl and such.  I do promise that you will get my best effort.  If you are seriously unhappy with the workmanship of a piece, I will work with you to find an appropriate resolution.  If no resolution is found, I will refund the purchase price or craft a replacement upon return of the undamaged piece.  The buyer is responsible for all shipping.

 

Once you have received the item(s), DBS Custom Wood Innovations and I assume no liability for how you use or misuse it (them).  Trees are a biological raw material.  Subsequently, like much of the plant kingdom, trees have developed defense mechanisms that can trigger sensitivity in some animals (humans included).  Some people can have allergic reactions and some wood varieties are more allergenic than others.  Wood is flammable, small things can choke if swallowed, sharp stuff hurts, being hit by a wood object can injure, and add any other warnings you can think of.

Securtity:
Shopping on line with us is safe and secure. Our web site uses enterprise-class security to protect your privacy. All personal information is encrypted and sent to a secure server so that it cannot be read in transit.

Your Account:
This information allows you to speed up your future orders. We do not store your credit card information. All information is stored on a secure database and is seen by no one but you. Once you set up an account, you are able to identify yourself with your e-mail address and a password. You have complete control on what information we store and how it is used. GUARANTEED.

The Website

All contents of this website and downloads from it are owned directly by DBS Wood, or indirectly through its creative partner IntroMotion Design & Consulting. All rights reserved.

 

You are responsible for obeying all applicable copyright laws. We permit you to make copies of this website as necessary, and you may print for your personal use, as much of the site as is reasonable for private use. All other use is strictly prohibited. You may not frame this site, nor link to a page other than the home page without IntroMotion's express permission.

 

Use of any Hyperlink:

DBS Wood is not responsible for the content of any other website from which you may have gained access through. In the event that any part of the terms and conditions above determined by DBS Wood be invalid or unlawful will be enforceable to the fullest extent permitted by law.

 

Your Personal Information:

We require only the information that is necessary to provide the guaranteed service you requested. We will never share this information with any third party. We do, however give you the option of receiving information from us via e-mail, Fax and the US Mail.

 

When you visit www.dbswood.com there are occasions when we will require personal information from you. In many cases you will be asked to provide your: Name, Title, Company, Address, Phone, Fax, and E-mail. At any time you wish to be removed from our e-mail list, simply advise us of this intention and we will comply.

 

 

 
 

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